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A chatbot is a piece of automated messaging software that uses AI to converse with people. Bots can be programmed to understand questions, provide answers, and execute tasks. From a customer’s perspective, they are a friendly and accessible time-saver. Rather than sending an email, making a phone call, running a search, or loading a webpage, your customer can just type a text message, just like they would to a friend. A Facebook Messenger bot is a chatbot that lives in Facebook Messenger, meaning it converses with some of the 1.3 billion people who use Facebook Messenger every month.
Messenger Will Become The Biggest Marketing Channel In The Next 5 Years.
No download required. Save your customers time. Instant communication!
Build a long-term relationship with your customers thank to the chatbot smooth conversation flow.
Deliver messages with the best timing, based on users' interactions.
Prospects that interact with you on Messenger are 5-10x more likely to purchase from you than an email subscriber. It has the highest engagement of any channel.
Where ever you want to connect with you users, conversation starts again where it stopped.
Messenger open rates are 4x that of email open rates. There are 1.3B Monthly Users on Facebook Messenger. This is where your customers are! Exceptional Customer Experience
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